From: Talent Acquisition-BPO
Sent: Wednesday, December 28, 2011 11:33 AM
To: Cognizant ALL (INDIA)
Subject: TAG | BPO - Calling Referrals for Chennai
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Designation
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Experience
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Education
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Skills/Responsibilities
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Work Location
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TAG POC
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Job ID/
Interview Type/Date
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Process Executive (Voice)
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0 - 6 Months
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Graduate /
Post Graduate
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· Excellent verbal communication skills
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Chennai
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Karthick Ganesan (280096)
Elson Samuel (214456)
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Job ID: 00005660321
Walk-in
29th & 30th Dec 2011
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Senior Process Executive (Voice)
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7 - 36 Months
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Graduate /
Post Graduate
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· Prior experience in any international BPO customer service / technical support process
· Excellent verbal communication
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Chennai
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Karthick Ganesan (280096)
Elson Samuel (214456)
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Job ID: 00005675591
Walk-in
29th & 30th Dec 2011
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Subject Matter Expert
(Voice Coach)
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36 - 48 Months
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Graduate /
Post Graduate
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· Monitor calls and give feedback to teams assigned
· Coach agents on voice / accent / pronunciation and allied soft skill parameters
· Conduct coaching sessions to enhance customer handling skill of agents and ensure steady improvements in the related metrics
· Report creation - to identify focus group and focus areas for coaching
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Chennai
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Karthick Ganesan (280096)
Elson Samuel (214456)
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Job ID: 00005377571
Walk-in
29th & 30th Dec 2011
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Talent Enhancement Coach
(Soft Skills Trainer )
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3.5 – 7 years
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Graduate / Post Graduate
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· Excellent verbal communication
· Experience in conducting class room, refresher and short burst training
· Experience in English Language, remediation, soft skills and customer service training
· Experience in training on business writing skill
· Experience in conducting Voice & Accent Training (Neutralization)
· Ability to perform - Training Need & Gap Analysis
· Exposure to US / UK / Aussie culture, accent
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Chennai
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Anjana
(281766)
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Job ID: 00005296211
Scheduled Interviews
( Please upload relevant profiles)
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Venue:
Cognizant Technology Solutions
New No.:165, Old No.:110,
Menon Eternity Building, St. Mary's Road (7th Floor)
Alwarpet, Chennai - 18 (Near Rain Tree Hotel)
Time: 11:00 am to 5:00 pm
Candidate Checklist:
· Two copies of the resume
· A valid photo identity card for security clearance
Eligibility:
· Minimum of 10+2+3 years education pattern with no standing arrears
· Willingness to work in night shifts is mandatory
Path to refer:
NOTE:
· Candidates who have been interviewed in the last 6 months are not eligible to apply
· All resumes will be screened and only shortlisted candidates will be taken through the interview process
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--
Pavan Kumar Y
COGNIZANT TECHNOLOGY SOLUTIONS
MEPZ | CHENNAI | INDIA
MOB : +91-91766 38386
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Refer following site for further updates :)
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