[VJobs] Oracle recruiting 2010 pass out freshers for service desk position @ Bangalore

Location: Bangalore
Eligibility Criteria:

1. BE / Btech / BCA / BSC freshers in Computer Science - 2010 passouts ONLY 
2. Good understanding in supporting medium to large applications. 
3. You will be working directly with internal and external clients. 
4. You will be providing user support of IBM PC/Windows network custom business applications. 
5. You will be providing help-desk or service desk support (highly desirable) 
6. Understanding with Microsoft Windows and MS Office applications; specifically EXCEL, Word, PowerPoint and Electronic Mail. 

ACCOUNT-ABILITIES: 

• Staff 24 x 7 Technical Support Line. - SHIFTS 
• Refer client problems according to established procedures. 
• Assist in providing information and support to second level 

Team regarding previously reported items and resolutions to increase productivity.

• Assist the Service Support team to collate data for analytics on outages and problems. 
• Develop a complete understanding of Oracle product line. 

How to apply: 
if you are intrested for this position send your resume to swathi.bantwal@oracle.com

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